Making a Claim
Help and guidance through our claims process.
- How do I Make a claim? Policy purchased before 27/05/2025.
- How do I Make a claim? Policy purchased after 27/05/2025.
- I can’t answer some of the questions on the claim form, what should I do?
- How many estimates do I need to provide?
- Will my vessel need to be surveyed?
- Who will pay for the survey?
- My repairer has asked for a deposit payment, what do I do?
- I have the invoice(s) for repair, what do I do now?
- I know there is a policy excess to pay, how do I do this?
- How long will it take for my claim to be settled after I have submitted invoices?
- My vessel is being repaired outside the UK, what are the arrangements for settlement in foreign currencies?