Frequently Asked Questions
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- What is a recognised marina?
- How to choose and buy your inland waterways boat licence.
- I'm a Premier Marina berth holder, who do I contact if I have a question?
- When will I receive my documents?
- Can my documents be posted to me?
- I have River Canal Rescue cover (RCR) with my Narrowboat/Barge policy, how do I contact them?
- Can I change my Direct Debit details?
- How can I pay for my policy?
- Who are PCL/Premium Credit?
- How to contact Premium Credit/PCL
- Why have I been charged a £25 fee?
- Why have 2 monthly payments been taken?
- What does years' experience mean?
- How can I cover high value items?